Applause and TRUCE Software Announce Partnership to Improve Driver Safety

SALT LAKE CITY, Utah — Applause, the employee engagement and performance platform built for field service organizations, announced a new partnership with TRUCE Software, the employee-first performance and safety platform that transforms mobile devices into AI-powered telematics.

The integration brings TRUCE driving metrics directly into Applause Scorecards, providing technicians with real-time visibility into their driving performance alongside other key performance indicators. Applause said organizations can use these insights to improve coaching, increase accountability and connect safe driving achievements to incentive programs and bonuses.

TRUCE delivers employee-focused safety insights through the mobile devices technicians already use every day, cutting the cost of video-telematics by roughly half, the company said. Drivers access both TRUCE and Applause directly on their phones, and because both are mobile-native, their driving metrics are always employee-specific and flow automatically into Applause Scorecards, Applause said. This lets employees track their personal performance in real time and spot opportunities to improve, while managers and administrators no longer have to reconcile driver and vehicle scores.

Managers can reward positive driving behaviors through Applause incentive programs while balancing driving performance and safety alongside customer experience, productivity and other business-critical KPIs, according to Applause. 

"At Applause, we believe employees perform better when they understand expectations and are recognized for achieving them," said Joel Ragar, co-founder and VP of product, Applause. "By bringing TRUCE's driving data into technician scorecards, we're giving field teams greater visibility into their performance while helping organizations encourage safer driving through coaching, recognition and incentives."

David Coleman, head of commercial solutions, TRUCE, added: "Driving performance and safety programs are most effective when employees can see their personal skills in things like leaderboard rankings and goal progress. Understanding their actions drives personal improvement that is maintained at scale. Our partnership with Applause turns driving data into real-time personalized insights that help organizations recognize, reward, and reinforce safe and efficient driving."

The Applause and TRUCE integration is available immediately for mutual customers.