In this webinar, sponsored by Applause, Audrey Hall, president of Eco Serve Pest Services, Orchard Park, discussed how her company uses strategic incentive programs to attract and retain top talent. Hall shared how performance-based rewards, tenure incentives, and goal-driven bonuses help smaller companies stand out, boost employee engagement and improve service quality. She also discussed how tying incentives to customer reviews and satisfaction enhances company reputation and drives business growth — all without relying solely on annual raises.
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